Frequently Asked Questions
This page will answer some questions that new customers commonly ask of us. If your question isnโt answered here, give us a call at 1 866-847-2824
On this page 5 sections
Ordering and design
How can I get started with my order?
You can kick-start the process by completing our Free Quote page, which is obligation-free. This page allows you to upload your artwork. We'll promptly respond with a quote and a complimentary digital proof of your patch design.
Can I order custom patches online?
Yes! You can order custom patches entirely online through our website. Simply visit our Free Quote page, upload your artwork or describe your design idea, and we'll respond with a quote and free digital proof. The entire ordering process from design to delivery can be completed online, though we're always available by phone at 1-866-847-2824 if you prefer to speak with a representative.
What is the minimum order quantity for custom patches?
Our minimum order is 10 patches for embroidered, woven, printed, and name patches. PVC patches start at 50. Larger quantities significantly reduce the per-patch cost, so bulk orders are the most economical choice for teams, organizations, and businesses.
Can you assist me in creating a design for my patches?
Absolutely! Our seasoned graphic designers are ready to collaborate with you to create custom patches that you'll be proud of. We offer free artwork and revisions to ensure your design meets your expectations.
What file formats do you accept for artwork?
We accept virtually all file formats, including JPG, PNG, GIF, AI, EPS, SVG, PSD, PDF, DOC, XLS, and PPT. For best results, send vector files (AI, EPS, or SVG), which scale to any size without losing quality. If you only have raster images (JPG, PNG), please make sure they are at least 300 DPI. Don't worry if you only have a low-quality image or a hand-drawn sketch: our graphic designers can recreate your design professionally at no charge.
Can I preview the patch before finalizing the order?
Absolutely. Our graphic art department will create a full-color proof for your review and approval, allowing you to visualize the final patch design.
What if the proof doesn't meet my expectations?
If the proof isn't to your liking, you can request any necessary modifications. We are happy to revise the proof until it meets your satisfaction, and we do not charge for any proofs or revisions.
Do you offer samples before full production?
We provide free digital proofs before production, which show exactly how your patch will look. However, we do not offer physical samples. Once you approve the digital proof, we proceed directly to manufacturing your full order. Our 100% Satisfaction Guarantee ensures you'll be happy with the final product.
Sizes, materials, and backings
Are there any restrictions on the shape of my patch?
Not at all! Thanks to our hot-cut border, we can create patches in any shape you desire. Standard shapes for embroidered patches usually have a merrowed border. Regardless of the shape, we can transform it into a patch.
Can you create patches smaller than 2 inches?
Yes, we can. However, please note that the level of detail we can incorporate into your patch is dependent on its size. Larger patches allow for more detail.
What is the maximum size for a patch?
We can manufacture patches up to 15 inches in width or height.
What materials do you use to make patches?
Our embroidered patches are made from a blend of poly-cotton twill fabric with 100% rayon threads. For PVC patches, we use PVC vinyl.
What's the difference between embroidered and woven patches?
Embroidered patches use raised thread stitching on a twill backing, creating a textured, classic look ideal for bold designs with defined edges. They're the most popular and affordable option. Woven patches use thinner thread woven flat into the fabric, allowing for finer detail and smaller text. They have a smoother appearance and work better for intricate designs, small logos, or photographic images. Embroidered patches are more durable for rugged use, while woven patches offer superior detail.
Can you match specific Pantone colors?
Yes, we can match Pantone colors for your custom patches. Our thread selection includes thousands of colors, and we work closely with you during the design proof stage to ensure accurate color matching. For the most precise color matching, we recommend providing Pantone color codes with your artwork.
What backing options are available for custom patches?
We offer several backing options: Iron-On (heat-activated adhesive, perfect for fabric items), Sew-On (traditional attachment for permanent placement), Velcro (hook-and-loop for easy removal, popular for military and tactical gear), Adhesive/Tape (peel-and-stick for temporary use), and Plain Back (no backing, for specialty applications). Your choice depends on the intended use and attachment surface.
Can I order patches with Velcro backing?
Yes, Velcro backing (hook-and-loop fastener) is one of our most popular options, especially for military, tactical, and uniform applications. Velcro backing allows you to easily attach and remove patches from bags, uniforms, hats, and gear. You can choose either hook (rough) or loop (soft) backing depending on your application. We can also provide matching Velcro panels for permanent attachment to garments.
How long-lasting is the iron-on backing?
When applied correctly, the iron-on backing can withstand approximately 20-30 wash cycles. For iron-on patches, we recommend opting for a hot-cut border.
What is the purpose of the tape backing?
The tape backing is a peel-and-stick backing suitable for temporary applications, such as trade shows or weekend events. We suggest a hot-cut border for patches with tape backing. However, for long-term use, we do not recommend tape backing.
Pricing and payment
How much do custom patches cost?
Embroidered patches start at $0.47 per patch, Woven patches start at $0.67, PVC patches start at $0.91, and printed patches start at $1.26. Starting prices are per patch for the smallest listed size at the highest quantity tier, before optional upgrades. Your final price depends on patch size, quantity, number of thread colors (up to 7 are included), design complexity, backing, and border. See our pricing page for full tables, or contact us for a free quote based on your specific requirements.
How do you determine the price of your custom patches?
When we quote a price to our customers, it is based on the manufacturing costs. Our aim is to offer you the best possible price without compromising on the quality of our patches.
What if I find a cheaper alternative elsewhere?
While price is important, remember that value also lies in quality and service. We use top-notch materials and advanced production methods and back every patch with our 100% Satisfaction Guarantee. We are known for our exceptional customer service for more than 23 years. Moreover, we offer a price match for identical custom patches.
When does the payment for the order take place?
Upon receiving your approval via email to proceed with the order, we will charge your credit card and initiate the order with our factory.
Why is upfront payment necessary for my patches?
Since you're ordering a custom product that can't be resold due to its unique nature, we require payment at the time of order placement.
How can I be assured of receiving my patches after payment?
We are a well-established corporation that has provided excellent customer service since 2003. Our parent company, TJM Promos, holds an A+ rating with the Better Business Bureau. You can always reach out to us via phone to speak with a representative. We value your trust and satisfaction.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, Discover, and American Express.
Do you accept purchase orders or checks?
Yes, we accept purchase orders from public schools or government agencies for orders over $200. We also accept checks, but please note that your order will only be processed after we receive the check.
Shipping and delivery
How long does it take to receive my patches?
Our standard delivery time for embroidered patches is 14 to 22 days from the order date. For woven, it takes 4 to 6 weeks. For printed or PVC patches, it takes 3 to 4 weeks. We will do our utmost to meet your needs if you require them sooner.
Are there additional charges for shipping or sales tax?
We offer free shipping for orders within the continental United States. However, due to our Florida-based headquarters, we must charge sales tax for orders shipped to Florida addresses.
Can you deliver to an APO?
Yes, we do provide shipping to APO addresses, although a minor shipping and handling fee will apply.
About Patches4Less
Where are your custom patches made?
The majority of our custom patches are manufactured overseas. This is a common practice in our industry and allows us to provide you with high-quality patches at competitive prices.
Do other patch companies manufacture their products overseas as well?
Yes, it's an industry norm to manufacture patches overseas. Like us, most of our competitors also follow this practice to maintain competitive pricing and quality.
Who makes the best custom patches?
Patches4Less.com has been a leading custom patch manufacturer since 2003, serving military units, Fortune 500 companies, law enforcement agencies, sports teams, and individual customers. We combine competitive pricing with high-quality materials, free design services, unlimited revisions, and a 100% Satisfaction Guarantee. Our A+ BBB rating and thousands of satisfied customers demonstrate our commitment to quality and service. We specialize exclusively in custom patches, giving us unmatched expertise in the industry.